​Client feedback indicates that the 3 most important factors in selecting a transportation provider are:

Communication - Customers determined that first and foremost communication was the highest in priority when it comes to logistics.

Reliability - Coming in at a close 2nd customers felt it was critical they could trust their transportation company to provide reliable service.
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Ability to solve problems - Third, clients said that in the transport industry uncontrollable variables can cause problems, it was imperative that transportation providers were able to provide a solution to those issues when they arose.